Thank you for your interest!

Are you interested in joining our team? Check out the career opportunity below!

Title: Administrative Assistant

Position Type: Permanent, Full Time (21 hours/week)
Job Region:   Fraser Valley – Langley
Application Deadline:  Until position is filled
Anticipated Start Date: As soon as a suitable applicant is found

Position Summary

At Big Brothers Big Sisters of Langley, we enable life‑changing mentoring relationships to ignite the power and potential of young people. Since 1974, we have been matching children with caring adult role models in professionally supported mentoring relationships that help them achieve their biggest possible futures.

We are excited to offer an opportunity for a positive, detail‑oriented, and organized individual to join our team as an Administrative Assistant. In this role, you will provide essential administrative and operational support to ensure the smooth and efficient functioning of our office. You will be a key point of contact for volunteers, families, donors, staff, and community members, helping ensure every interaction with our agency is welcoming, professional, and aligned with our mission.

Is this you?

You’re warm, welcoming, and organized. The kind of person who enjoys making sure everything runs smoothly behind the scenes. You’re detail‑oriented, reliable, and take pride in completing tasks accurately and on time. You enjoy helping others, keeping things organized, and ensuring that everyone who interacts with our agency has a positive experience. You thrive in a role where every day includes a mix of administrative tasks, problem‑solving, and supporting a mission that truly matters.

What you will be doing:

  • Reception & Customer Service – be the welcoming first point of contact for families, volunteers, donors, and visitors while managing phone, email, and website inquiries with professionalism and care
  • Administrative Support – support the staff team by preparing documents, organizing meeting minutes, maintaining filing systems, and ensuring the office and program supplies are well stocked
  • Records & Data Management – maintain accurate records, entering client and volunteer information into our database, supporting volunteer screening processes, and helping keep both electronic and paper files up to date.
  • Financial Support – Assist with basic financial tasks such as preparing bank deposits and maintaining petty cash documentation.
  • Event Support – Assist with coordinating ticket distribution and organizing agency match events that bring mentors and young people together to build connection, confidence, and shared experiences.
  • Fundraising Support – Support fundraising activities and special events by preparing materials, coordinating logistics, assisting with prize solicitation, and providing on‑site administrative support as needed.
  • Marketing & Design Assistance – Support simple marketing and promotional activities, including creating digital or print materials.

What you bring:

  • You have a Secondary school graduation plus post‑secondary training in office or business administration (or equivalent experience)
  • You have at least two years of administrative experience, bringing strong organization and reliability to your work.
  • You have excellent communication skills, engaging with others in a warm, professional, and welcoming manner.
  • You have proficiency with Microsoft Office programs and are comfortable navigating databases and digital systems.
  • You have strong attention to detail and the ability to complete data entry and documentation accurately.
  • You have excellent organizational and time‑management skills, allowing you to balance multiple priorities effectively.
  • You are a proactive, solution‑focused problem solver who takes initiative and follows through on tasks.
  • You are able to work independently while contributing positively to a supportive and collaborative team environment.
  • You have sound judgment and discretion, especially when handling sensitive or confidential information.
  • Able to lift 20lbs
  • Able to work the occasional evening and weekend.
  • You have a valid driver’s license and a satisfactory Criminal Record Check.
  • You have experience in a non‑profit or community‑service environment (an asset, but not required).
  • You have experience with simple marketing tasks or basic design tools such as Canva (asset)

What we offer

  • An opportunity to do meaningful work and make a positive impact in the community
  • A supportive, positive and engaging work environment
  • A commitment to work/life balance for employees
  • An hourly salary range of $22.00-$24.00, plus 4% vacation pay

If this position sounds like you, please let us know why by submitting your resume and cover letter to Roslyn Henderson at roslyn.henderson@bigbrothersbigsisters.ca

Please use the Subject Line: Administrative Assistant 

Applications will be reviewed as they are received so we encourage candidates to apply as soon as possible.

If your background and qualifications match the position requirements, we will contact you.

Would you like to learn more

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